Terms & Conditions

General Policy

• We reserve the right to update or modify policies at any time without prior notice.
• Continued use of our services means acceptance of updated terms.
• All products and services are subject to availability.

Products & Pricing

• All prices are displayed in Indian Rupees (INR ₹).
• Prices, discounts, and offers may change without prior notice.
• We may correct pricing or description errors when necessary.
• Product images are for representation purposes only.

Orders & Payments

• Orders are confirmed only after successful payment (for delivery orders).
• We accept cash, UPI, debit/credit cards, and approved payment methods.
• Orders may be cancelled due to stock issues or pricing errors.

Home Delivery

• Home delivery is available in selected areas.
• Delivery timelines may vary based on location and stock.
• Delivery charges (if applicable) will be informed during confirmation.
• We are not responsible for delays beyond our control.

Loyalty Card & Promotional Offers

• Loyalty card benefits are subject to store policies.
• Discounts and offers cannot be combined unless explicitly stated.
• Moraya Mega Mart reserves the right to modify, suspend, or discontinue any promotional scheme without prior notice.

Return & Exchange

• Returns and exchanges are allowed within 3 days from the date of purchase with a valid bill.
• Products must be unused, unopened, and in original packaging.
• Perishable goods, opened personal care items, and discounted or clearance products are non-returnable.
• The management reserves the final authority to approve or reject any return or exchange request after inspection.